Shipping policy

SHIPPING POLICY

We are sticklers for fast shipping, so we do our best to get non-custom orders shipped out within 24 hours from the time they are placed.  Weekend orders are the exception (we are spending time with our families) but, we will get those out the following Monday. 

Orders with custom engravings can take 3-5 business days to process before shipment.

Please ensure you enter the correct SHIP TO ADDRESS at checkout. Ice Shaker is not responsible for shipping errors due to incorrect or incomplete shipping addresses being entered during checkout. If an order is shipped to an incorrect, old, or incomplete address due to a customer error, and the package IS NOT returned to Ice Shaker, you will have to place a new order with the correct shipping address. Ice Shaker does not provide refunds due to customer errors at checkout. If a package IS returned to Ice Shaker due to an incorrect address, we will reach out to you directly for a correct ship to address and will reship your items at no extra charge.

There are some different options to choose from when shipping your order, which you can select towards the end of the checkout process after you enter your ship to address. For orders in the US, we ship via FedEx and USPS. 

The shipping option you choose will depend on how fast your order gets to your once it's left our warehouse.

Shipping options include: 

• Standard (4-7 business days): $7.99
• Home/Ground for smaller orders (2-4 business days): $2.99 - $4.99
• Express (2 business days): $11.95

We also offer Express Saver and Overnight, but the shipping price for these options will generate based on your ship to location and the weight of your order.
For international orders, we ship via FedEx, Passport, and APC. Shipping times and prices vary for all countries and will generate based on your ship to location and the weight of your order.

Please note that not all of these shipping options will always be available as they depend on your ship to location and weight of your order.